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    • The Doc Market
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  • The Doc Market
  • Doc Market Rates
  • Order Paystubs & Docs
  • Order Statements

FAQ

Why should I trust your service?

At TheDocMarket we pride ourselves in our reputation for being a reliable and trustworthy service that provides our clients with the highest quality, novelty documents on the market today. Our professional team is comprised of skilled and experienced individuals who use the latest technology to ensure you experience a top notch service and receive an authentic looking document you can count on!

How long will it take you to complete my order?

Generally, the turnaround for each order placed with us is quick and efficient. The order processing from start to finish typically depends on the type of document you require, as well as when the order is placed. Bank statements, paystubs and utility bills can be created the same day if expedited service is added. For instance, if you place your order on a Monday, you'll receive the digital copy the same day. For other documents that are a bit more complex, like the tax docs and multiple document orders, it can take a bit longer because of the figures and calculations involved in completing the document.

Can I make changes to the document even after I received the review copy?

Yes! That's one of the benefits of our ordering process- we allow you free modifications (within reason, of course). Any forgotten information can always be added to the document until the final draft is approved and printed.

Can you create documents not listed on your site?

We can create documents which are not listed on our website, however we do not create documents which require to be printed on a specific type of paper or those that require special attachments to/for the document. Please email us the details of your special document and we will contact if it's possible to create your document.

Do you provide document editing? I am in need of custom work

Yes, we do offer an editing service for documents- simply send it to us at our email address provided on our website and we'll see what we can do.

Will the final document have any type of watermark on it?

Your final document will never be marked with the words 'sample' or 'review' on it. All final copies- both digital and printed will resemble that of an original document.

Can I view my document proof prior to being shipped and delivered?

Absolutely! Our standard procedure for processing orders is to always email a 'review' copy to our first time customers prior to final copy being emailed or shipped.

Do you offer discounts for multiple orders?

Absolutely! We offer our regular/repeat clients discounts for multiple orders. For instance, if you place an order for additional sets of documents, we are able to offer you a lower cost.

What are my payment options?

We accept Cash, Venmo, PayPal and Zelle for all customers. 

In what format will I receive my document?

A digital version (either in JPG or PDF format) of your document will be sent first for your approval. Once approved, you'll receive a PDF copy (via email) at the email address you provided. We can also fax, ship or pick up is available in select cities. Pay stub orders will be printed out on authentic check paper. 

What is your privacy policy?

At The Doc Market, we understand that privacy is of great concern to our customers. We are committed to ensuring the discretion and confidentiality of every order you place with us. Upon order completion and delivery ( to your satisfaction), we destroy all document related information. For added peace of mind- we discreetly ship all documents so your privacy is always protected.

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